QUESTION POSED ON: 10 September 2007
I have a delicate issue. A woman at a client site is using Windows XP Media Center Edition with SP2, but she's quite embarrassed because her PC has displayed an inappropriate picture as her screensaver ever since she downloaded a malicious file from the Internet.
I've tried to spyware removal tools several times. I located it in screensavers, where it was described as AutoCAD file. I deleted it, but it came right back. Then I searched for other files with the same date stamp as the file she downloaded. I deleted both files I found, but still the screensaver comes back. All the antivirus scans on her PC come back normal. How can I permanently remove the screensaver?
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