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Choosing a remote management platform for your customer

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QUESTIONS FOR THE CUSTOMER

QUESTIONS FOR THE SERVICE PROVIDER

PODCAST WITH DR. PAUL ROHMEYER

Choosing a remote management platform


	Many businesses are opting to move towards a manged security services model to maximize the protection of their networks and data. When they decide to make this step, they'll need help deciding on a remote management platform that you, the managed security services provider (MSSP), will use to maintain their network security. Dr. Paul Rohmeyer, independent security consultant, guides you through the process of choosing a remote management platform and advises on what questions you should be asking your customers in this FAQ guide.

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	Podcast with Dr. Paul Rohmeyer on choosing a remote management platform (Podcast with Dr. Paul Rohmeyer)
	What is your business and what are the data risks? (Frequently asked questions)
	How does the remote management platform complement your existing architecture? (Frequently asked questions)

QUESTIONS FOR THE CUSTOMER

Before choosing a remote management platform, there are many questions you should ask the customer. Important issues to consider include understanding existing processes, the effect of new platforms on current networks and best strategies for leveraging the new remote management platform process.
LEARN MORE: QUESTIONS FOR THE CUSTOMER

QUESTIONS FOR THE SERVICE PROVIDER

When implementing a new remote management platform service, there are many questions that will be asked of the reseller. These issues -- architecture, unknown threats, data concerns -- pose problems that need to be addressed.
LEARN MORE: QUESTIONS FOR THE SERVICE PROVIDER

PODCAST WITH DR. PAUL ROHMEYER

In this supplemental podcast to the FAQ guide on choosing a remote management platform, Dr. Paul Rohmeyer discusses the questions further. His conversation with Elaine Hom of SearchSecurityChannel.com details the need to understand customer data and the importance of ensuring the new remote management platform complements the existing infrastructure.
LEARN MORE: PODCAST WITH DR. PAUL ROHMEYER

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